Bhajee Privacy Policy –
Your Data Is Safe With Us

Bhajee (bhajee.net) is a trusted online gaming and Sports Betting platform in Bangladesh. We believe that each member's personal data belongs to them, and it is our responsibility to keep it safe. This Privacy Policy explains what information we collect when you use the bhajee platform, how we process it, and the steps we take to protect your privacy.

By using the bhajee website, mobile application, or any associated services, you are considered to have agreed to the terms of this Privacy Policy. Please read this policy carefully before registering. If anything is unclear, feel free to reach out to our Bangla support team.

Two types of information are collected when you use the bhajee platform: information you provide voluntarily, and information collected automatically as you use the platform. Full details are provided below.

Bhajee uses collected data only for specific, limited purposes. We never use your information for anything not outlined in this policy. Every purpose for which your data is used is clearly listed below.

• To complete account registration and identity verification
• To process deposits, withdrawals, and other financial transactions
• To provide and manage bonuses and promotional offers
• To provide customer service and technical support
• To prevent fraud, money laundering, and other illegal activities
• Ensuring Responsible Gaming & Member Protection
• To analyze and improve platform performance
• To comply with regulatory requirements and legal obligations
• Your data is never sold to third-party advertisers or marketers
• No profiling or automated decision-making without your consent

Bhajee does not sell or commercially transfer your personal information to third parties. However, limited data may be shared in specific circumstances where it is necessary to deliver our services.

• Payment Provider: Necessary information is shared with bKash, Nagad, and Rocket to process transactions. This data is used solely for payment verification.
• Game Provider: Limited data may be shared with licensed game providers required to operate the platform. They are held to the same privacy standards we uphold.
• Regulatory Authority: Data may be disclosed to government or regulatory authorities when required by law or pursuant to a lawful order.
• Fraud Prevention: Relevant information may be shared with specialist agencies to prevent fraud or money laundering.

The bhajee website and app use cookies and similar technologies to deliver a seamless experience. Cookies are small data files stored in your browser that help enhance how you interact with the platform.

Three types of cookies are used on the bhajee platform. Essential cookies are required for the platform to function and cannot be disabled. Functional cookies remember your preferences and settings. Analytics cookies are used to understand how the platform is being used.

• You can disable cookies at any time from your browser settings
• Declining non-essential cookies will not affect access to core services
• No third-party tracking cookies are used
• Cookies data is never sold or shared

Bhajee uses industry-leading technology and practices to protect your privacy and data. Our security framework operates across multiple layers, so even if one layer is compromised, your information stays protected.

• 256-bit SSL Encryption: All data transfers take place over fully encrypted channels. No one can intercept information passing between your browser and our servers.
• Two-Factor Authentication (2FA): OTP verification is required for account login and all significant transactions.
• Secure Data Centers: Your data is stored in ISO 27001-certified data centers, with regular backups and active disaster recovery systems in place.
• Limited Access Policy: Only authorised personnel can access specific data. All access is logged and monitored.
• Regular Security Audits: Third-party security experts regularly conduct penetration testing and vulnerability assessments.

Bhajee believes you should have full control over your own data. That's why we uphold a set of important rights for all our members.

• Right to Access: You have the right to request a copy of all data held in your account. This will be provided within 14 days of your request.
• Right to Rectification: You can request corrections to any inaccurate or outdated information. This can be done through Account Settings or by contacting Support.
• Right to Erasure: If you close your account, you may request that all personal data be deleted, except where retention is required by law.
• Right to Restrict Processing: In certain circumstances, you have the right to restrict or object to the processing of your data.
• Data Portability: You have the right to download your data in a machine-readable format.

To exercise any of your rights, email us at support@bhajee.net. Your request will be processed within 30 days of identity verification.

Bhajee may update this Privacy Policy from time to time. Changes may occur due to updates to our services, new technologies, or legal requirements. The "Last Updated" date at the top of the page will reflect each revision.

For significant changes, advance notice will be sent via SMS to your registered mobile number and by email. You will be notified at least 7 days before any changes take effect. Continued use of the platform after changes are applied will be considered acceptance of the updated policy.

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Privacy Team. We are always ready to assist you.